We left our little rescue dog with a little trepidation . She was devoted to me and I was concerned that she would fret. Kim and her crew were wonderful, I sent and email from overseas, she replied immediately. Shilo was happy and playing ball. We were stunned. So happy. Shared on Facebook. An amazing experience. We have had dogs all of our married life (nearly 40 years) never been so relieved and feeling that our dog is happy and well, we will be back. We picked her up after over 3 weeks, clean, brushed and beautiful. Thank you Kim and C