Vaccinations

Every pet must have current vaccination prior to checking in. Pets that have not been vaccinated for more than 12 months must be vaccinated no less than ten (10) days before checking-in for boarding. By law, vaccination certificates need to be sighted by a staff member prior to your pet entering the facility.

Dogs Require: C5 Vaccination. Note: Dogs that receive the 3 yearly vaccination will still require the yearly canine cough vaccination.
Cats Require: F3 Vaccination, or higher.

Flea and Worm Treatments

All pets should be free of fleas and internal parasites upon arrival at Paw Park.

Safe Transfer

Your pet’s safety is important to us, therefore, ALL pets entering and exiting Paw Park must be on a leash or in a carrier at all times until they are in the care of our staff.

Entire Cats

Due to hygiene issues we do not accept entire male cats.

Veterinary Treatment

If your pet becomes sick or is injured during their stay Paw Park will seek Veterinary treatment. We will (except in case of emergency) make reasonable efforts to contact the owner or emergency contact prior to seeking treatment. Our nearest vet is Evans Head Veterinary Clinic and all pets will be treated there unless otherwise specified.

Food and Medication

We feed a variety of premium quality foods during your pets stay. If your pet has special dietary requirements, you are welcome to provide your pets regular food. If you require medication to be administered to your pet, please ensure you supply medication in its original packaging with the name of the prescribing vet and dosage instructions clearly visible. There will be a small extra charge added to your account as per our fee schedule.

Exercise

We include a daily playtime as a standard service for all our canine guests. Additional services are offered – see our menu. Cats can play on our selection of cat poles.

Bedding and Belongings

We will provide your pet with quality bedding, but if you wish to lessen your pets stress in the boarding environment we encourage you to bring a bed, blanket or favourite toy for them.

General

Paw Park reserves the right to refuse admittance to any animal.  Our prices, policies and hours are not negotiable and are subject to change without notice.

Bathing 

Dogs receive a complimentary bath for stays 8 days and over.  We do offer a spa menu at additional cost.

Hygiene

The health and safety of your pet is important to us and we adhere to strict cleaning and sanitising routines to ensure your pets stay is clean and comfortable. Runs are cleaned daily and thoroughly disinfected between guests. Common areas are sanitised daily and whenever soiled.

Photographs

Your pet/s may be photographed during their stay at Paw Park, and those photos may be displayed at our office, used for advertising purposes or displayed on social media.

Office Hours

Our office is open from 8am until 4pm 7 days a week for your convenience. You may pick up and drop off your pets anytime during office hours. Arrangements may be made for after hours but will incur a fee. Our office is closed on Xmas day and Good Friday.